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FREQUENTLY ASKED QUESTIONS

Have questions about our logistics, transport, or fulfilment services? We’ve got you covered. Browse our FAQs to learn how we work, what we offer, and how we can help streamline your supply chain.


ALL THE QUESTIONS

Most frequent questions


BROCHURES







CONTACT

Phone: 020 3355 9176
Mail: info@tfcuk.com
  • How do we work?
  • What services do we offer?
  • What kind of vehicles do we have?
  • How reliable are we?
  • How do we commit to you?
How do we work?

At Fulfilment Centre, we follow a streamlined process to ensure every shipment is handled efficiently, securely, and on time. Once you place an order or request a quote, our operations team plans the best logistics solution based on your needs—whether it involves road freight, air cargo, or warehousing.

We assign a dedicated logistics coordinator to oversee your shipment from start to finish, ensuring full visibility and support throughout. Our integrated tracking systems allow you to monitor your cargo in real-time, while our experienced team ensures compliance, accuracy, and fast turnaround at every stage.

Whether you’re moving small parcels or full truckloads, locally or internationally, our goal is simple: to make your logistics worry-free.

What services do we offer?

Fulfilment Centre offers a comprehensive range of logistics and transport solutions tailored to businesses of all sizes. Our core services include:

  • Road Freight & Trucking – Local and nationwide delivery across the UK

  • Air & Sea Freight – Fast international cargo transport

  • Warehousing & Fulfilment – Secure storage, inventory management, and order processing

  • Courier Services – Same-day and next-day parcel delivery

  • Customised Logistics Solutions – Tailored to meet your specific supply chain needs

From first-mile pickup to last-mile delivery, we handle your logistics with precision and care.

What kind of vehicles do we have?

Our fleet includes a wide range of vehicles to handle all types of cargo and delivery requirements. We operate:

  • Articulated Lorries (HGVs) – Ideal for large, long-distance haulage

  • 7.5-Tonne Trucks – Perfect for urban and regional deliveries

  • Refrigerated Vehicles – For temperature-sensitive or perishable goods

  • Sprinter Vans – Fast and flexible for express courier services

  • Tail-lift Trucks – For easy loading and unloading at locations without forklifts

All our vehicles are GPS-tracked, regularly maintained, and operated by experienced drivers to ensure safe and timely transport.

How reliable are we?

Reliability is at the core of everything we do. At Fulfilment Centre, we maintain a 98% on-time delivery rate, supported by real-time tracking, responsive customer support, and a highly trained logistics team. Our well-maintained fleet and smart routing technology ensure your goods arrive safely and as scheduled—every time.

We don’t just promise reliability—we prove it with performance.

How do we commit to you?

At Fulfilment Centre, our commitment to you starts with trust, transparency, and results. We offer tailored logistics solutions backed by dedicated account managers, proactive communication, and real-time tracking tools. Every shipment is treated with priority, and every client receives responsive support from our expert team.

Your success drives our service—and we’re here to deliver, every step of the way.



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